We provide a limited 12-month warranty covering any manufacturer defects in our parts and services for all repairs, except for battery replacements, which come with a 90-day warranty
- Our service warranty policy applies solely to the parts and services we have provided.
- The warranty becomes valid from the repair date and remains in effect within the period.
- Our warranty covers only the malfunction of parts we have supplied, provided that they are not damaged physically (e.g. cracked or broken) or affected by water damage.
- Our warranty covers only faults that are directly related to the original repair work we performed. For instance, if we replaced the charging port, we would not cover a faulty power button under our guarantee.
- Our warranty does not cover any issues related to iPad features or functions that we could not confirm as fully operational before the repair. For example, devices that are uncharged, passcode locked or inaccessible because of cracked screens.
What is covered under the warranty?
We provide a limited 12-month warranty covering any manufacturer defects in our parts and services for all repairs, except for battery replacements, which come with a 90-day warranty.
What is not covered under the warranty?
- Faults unrelated to the original repair
- Faults caused by mishandling, impact damage, liquid damage, software-related defects, or any other unrelated issues.
- Loss of data - please back up your device prior to sending your device to us
- Devices that are repaired or modified by anyone other than us prior to or after our service